GBU - risk assessment tool design
GBU(Gefährdungsbeurteilung) is a digitalized and centralized tool for Allianz colleagues working on assessing working conditions and risks. It enables on-site risk assessments, and risk management, and provides an overview of assessment status while enhancing workflow efficiency and data security.
Client Allianz Germany
My Role User experience design, user interface design, workshop moderation
Timeline 2020
Challenge
The challenge for this project was to make the risk assessment process easier, faster, and more efficient for the Allianz colleagues who are working on the assessment of working conditions and risks for other companies or buildings. They used to work with paper on-site and put the data on the computer when they were back to the office. This was time-consuming, error-prone, and hard to centralize.
Workshops
Journey Map
01
Pain point
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Find the responsibilities
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Qualification topic
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Know how missing
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Uncertainty
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Who does it?
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Time-consuming
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Process transparency missing
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Process missing/ not defined
Improvement
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Automatically save every writing in the system
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Select and add people
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Automatic e-mail as a task/reminder
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Single sign-on
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Offer multilingual
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Documentation naming + search + find
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Generate a report with important data + info
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export as pdf, excel, word
The goal of this tool is to make the risk assessment process easier, faster, and more efficient for the Allianz colleagues who are working on the assessment of working conditions and risks for other companies or buildings. The tool aims to address the user needs, goals, frustrations, and expectations that were identified in the user research and workshop phases.
02
Pen&Prototype Workshop
The workshop involved over 20 people from different backgrounds and expertise, who were divided into four groups. Each group had to create four prototypes in a day, based on the user needs and pain points that we identified in the previous phase. At the end of the day, every group presented its own prototype to the rest of the participants and shared their feedback and insights. Based on the ideas that came out of the workshop, we designed the tool that would address the user's problems and expectations.
Wireframe
Clickable Prototype
Based on the wireframe, I created the first clickable prototype in Sketch and we shared it with the customers for feedback using InVision. We had several meetings with the customers to discuss the feedback and the changes that were needed to go to the next step. We also tested the prototype with some potential users to validate our design decisions and identify any usability issues.
